CHEPIL.CA
Privacy Policy
Effective Date: June 12, 2026
Last Updated: June 12, 2026
Tetiana Chepil ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect through chepil.ca, how we use it, and the choices you have.
1. Who we are
Tetiana Chepil is a permanent makeup artist and educator based in Vancouver, British Columbia, operating at 1011 Cambie St, Vancouver, BC. We provide permanent makeup services for clients and training courses for artists.
2. Information we collect
We collect personal information that you provide directly to us when you:
  • Submit the consultation form at chepil.ca/consultation
  • Book an appointment through our online booking system (Fresha)
  • Call or text our business phone number (+1 236 867 4097)
  • Email us or message us on Instagram
The categories of personal information we may collect include:
  • Identifiers: your name
  • Contact information: phone number, email address
  • Appointment information: the service you are interested in, preferred dates and times
  • Health information: before a permanent makeup procedure we ask about contraindications, such as allergies, skin conditions, or pregnancy, to make sure the service is safe for you
  • Communication content: messages and emails you send us, and our replies
We do not collect financial account information or government identifiers through this website.
3. How we use your information
  • Respond to your consultation requests and questions
  • Schedule, confirm, and deliver permanent makeup services and training
  • Send appointment confirmations and reminders
  • Assess whether a procedure is safe for you (health information only)
  • Maintain a record of services performed and customer history
  • Comply with legal obligations
4. Phone and text communications
When you leave your phone number in our consultation form or book an appointment, we use it to call or text you about your request: replies to your questions, scheduling, confirmations, and reminders. We do not send promotional messages unless you ask for them, and we do not share your phone number with third parties for marketing. Standard message and data rates from your carrier may apply. You may ask us to stop contacting you by phone or text at any time.
5. Online booking through Fresha
Appointments are booked through Fresha (fresha.com), an independent booking platform. The information you enter there is processed by Fresha under its own privacy policy. We receive the details needed to provide your appointment.
6. Cookies and analytics
chepil.ca is built on Tilda and uses cookies and similar technologies to operate the website and measure traffic. We may use third-party analytics services to understand how visitors use the site. We do not use cookies to identify you personally or to share your information with advertisers. You can disable cookies in your browser settings.
7. Sharing your information
We share personal information only as follows:
  • With service providers who help us run our business (Fresha for booking, Tilda for website hosting) under conditions that protect your information
  • To meet legal requirements, when required by law or court order, or to protect our rights, safety, or property
We do not sell personal information. Our pages also include embedded content from Google Maps and Instagram; these services may collect data about your visit under their own privacy policies.
8. How long we keep your information
We retain personal information for as long as needed to provide the services you requested, maintain client records, and comply with legal and tax requirements. Health information collected before a procedure is kept confidential and only as long as required for your safety record.
9. Your choices
  • Update or correct your information: contact us using the details below
  • Request access to or deletion of your information: subject to legal retention requirements
  • Withdraw consent: under Canadian privacy law (PIPEDA) you may withdraw your consent to our use of your personal information at any time
10. Security
We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Children
Our services and this website are intended for adults. We do not knowingly collect personal information from anyone under 18, and we do not perform permanent makeup procedures on minors.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page.
13. Contact us
If you have questions about this Privacy Policy or about our handling of your personal information:
Tetiana Chepil
1011 Cambie St, Vancouver, BC
Phone: +1 236 867 4097
Email: chepil.tv@gmail.com